Jiliko App FAQs - Frequently Asked Questions
General Questions About Jiliko App
What is Jiliko App?
Jiliko App is a premier online casino platform in the Philippines, offering over 500 games including slots, live casino, fishing games, and more. We are licensed by PAGCOR and provide secure gaming with fast withdrawals.
Is Jiliko App legal in the Philippines?
Yes, Jiliko App operates under a PAGCOR license and fully complies with Philippine gaming regulations. Players must be 21 years or older to participate.
How do I register at Jiliko App?
Registration is simple: Click the Register button, fill in your details, verify your account, and start playing. Register now to claim your welcome bonus!
Account & Security
Is my personal information safe at Jiliko App?
Absolutely. Jiliko App uses military-grade SSL encryption to protect all personal and financial data. We never share your information with third parties.
What documents are required for verification?
You'll need a valid government-issued ID (Passport, Driver's License, UMID, or PhilSys ID) and proof of address (utility bill within 3 months).
How long does verification take?
Verification at Jiliko App typically takes 2-4 hours during business days. VIP members get priority processing.
Can I change my registered details?
Some details can be updated through your account settings. For major changes, please contact our support team for assistance.
Deposits & Withdrawals
What payment methods does Jiliko App accept?
Jiliko App accepts GCash, Maya, GrabPay, BPI, BDO, Metrobank, and UnionBank. We also support cryptocurrency payments including Bitcoin and USDT.
How long do withdrawals take?
E-wallet withdrawals process within 15 minutes, while bank transfers take 4-6 hours. VIP members enjoy priority processing with instant withdrawals.
What is the minimum deposit/withdrawal?
Minimum deposit is ₱100 for e-wallets. Minimum withdrawal is ₱500. The first 3 withdrawals each month are free, with a 2% fee thereafter.
Can I cancel a withdrawal request?
Yes, you can cancel within 2 hours of making the request through your transaction history in the Jiliko App.
Games & Software
Are Jiliko App games fair?
Yes, all games at Jiliko App use certified Random Number Generators (RNG) and are regularly tested by GLI and BMM Testlabs to ensure fairness.
What types of games are available?
Jiliko App offers slots, fishing games, live casino, table games, and card games. Popular titles include Super Ace, Starlight Princess, and various fishing games.
What is RTP?
RTP (Return to Player) is the percentage of wagered money a game returns to players over time. Jiliko App games typically have RTPs between 94-98%.
Can I play for free?
Yes, most games at Jiliko App offer demo mode where you can play with virtual credits to learn the game mechanics.
Bonuses & Promotions
What welcome bonus does Jiliko App offer?
New players receive up to ₱50,000 across their first 5 deposits. Register now to claim your bonus!
Are there wagering requirements?
Yes, most bonuses have wagering requirements. Check the terms and conditions of each promotion at Jiliko App for specific details.
How do I join the VIP program?
All players are automatically enrolled. Earn points by playing games - 1 point per ₱100 wagered. Higher tiers offer better rewards.
Technical Support
How can I contact Jiliko App support?
Reach us via live chat, Viber, WhatsApp, Facebook Messenger, or email. Support is available 24/7 in Tagalog and English.
Is there a mobile app?
Jiliko App uses Progressive Web App technology. Install directly from our website - no app store download needed. Works on all devices.
What if my game freezes?
Games auto-save your progress. Simply refresh the page or log back in to resume exactly where you left off.
Can I play from abroad?
Jiliko App is available worldwide except in restricted jurisdictions. Maintain PHP as your currency when playing from abroad.
Responsible Gaming
How do I set deposit limits?
Visit the Responsible Gaming section in your account settings to set daily, weekly, or monthly deposit limits at Jiliko App.
Can I self-exclude?
Yes, Jiliko App offers self-exclusion options from 6 months to permanent. Contact support to activate this feature.
What is the minimum age requirement?
You must be 21 years or older to play at Jiliko App, as per Philippine gaming regulations.
Still Have Questions?
If you couldn't find the answer to your question in our FAQs, don't hesitate to contact us. The Jiliko App support team is here to help you 24/7.
You can also check our gaming guide for detailed instructions on how to play, or explore our casino offerings to learn more about available games.